Connect the places customers talk
Bring Google Business, Instagram, and Facebook comments into one calm approval queue.
AI reply assistant for local business
Every customer deserves a good word.
GoodWord drafts on-brand replies to reviews and comments while you run the business. Approve routine responses in a tap and take over when a conversation needs a human.
14 days free · No credit card · Cancel anytime
1-star review flagged for your attention
Your voice
Drafts shaped by replies you already sound good in.
Your approval
Nothing sensitive gets treated as business as usual.
Your time back
Clear phone notifications, not another dashboard to babysit.
One calm workflow
From new comment to thoughtful reply.
Built for the cafe owner mid-rush, the stylist between clients, and the tradie already heading to the next job.
Sound like yourself
GoodWord learns from a few replies you already like, then drafts in your natural voice.
Approve between jobs
Review, edit, and send a thoughtful response from a phone notification in one tap.
Keep sensitive moments human
One-star reviews and angry comments are flagged immediately and never treated like routine replies.
Straightforward pricing
Less than one forgotten review costs.
Start with every core channel and every safeguard. Upgrade only when more locations or teammates need access.
Both plans include a 14-day free trial and no setup fee.
Solo
For one busy local business.
$24 AUD/month
- 1 business location
- Google, Instagram, and Facebook
- 100 drafted replies each month
- One-tap mobile approvals
- Critical review alerts
Best for small teams
Team
For a small crew sharing the inbox.
$39 AUD/month
- Up to 3 business locations
- 300 drafted replies each month
- 3 team members
- Shared approval queue
- Custom tone guidance
Questions, answered
You stay in charge.
Do the work. We’ll mind the comments.
Give every customer a timely, thoughtful response without adding digital marketing to tonight’s to-do list.
Try GoodWord free